Head of HR - Staff Outsourcing

Oversee the holistic performance of the APSARA Project, ensuring its successful execution and deliveries of all KPIs agreed between Optimal P and client.

Take charge of all business meetings related to Optimal P. Ensure timely provision of meeting agendas and contents to the client for pre-reading or upon request.

Offer strong leadership by providing guidance and direction, and on the job coaching to the individual team members.

Set clear KPIs to the team and ensure aligned with client and company expectations.

Monitor delivery of team’s KPIs.

Address underperformance promptly through feedback and coaching.

Provide on time feedback to team both good and poor performance.

Involve in retaining team members to work longer with the company by

providing a clear career growth roadmap and development plan.

Ensure team is engaged and inspired

Timely recognize good performance team.

Lead HR-related project management strategies, including Talent Acquisition, Performance Management, Retention, Rewards and Recognition, and Training and Development.

Propose Innovative Strategies and Models: suggest and align new management models and strategies to enhance internal operations and project management within APSARA.

Regularly review and develop policies and procedures to optimize project management efficiency and effectiveness.

Develop the annual APSARA budget and align activities and expenses with company and client goals and objectives.

Manage monthly recharge. Ensure accurate and timely billing to the client.

Track monthly APSARA recharge performance and prepare report for client and management decision

Act as the point of contact for project expense discussions with the client.

Manage bidding processes and service agreements with key stakeholders, including the Project Champion, the Procurement Team, the Head of Finance and Digital Transformation, and the Legal Representative.

Ensure timely service agreement signing before contract expiry.

Ensure timely issuance of POs and involve with Finance and Project Champion for overdue payments. Collaborate closely with the Project Champion on project expenses and related payment matters.

Foster positive relationships with the Leadership Team of the client and other key stakeholders, both internally and externally to gain support in project execution.