Professional Interview Skills
People are the most important asset for the organization hence selecting the right people for the right job is crucial. There are many different types of assessment tools which have been using to qualify the candidate’s suitability with the role. Interview is one of the popular assessment tools in selection. There are two main types of interviews – Unstructured and Structured Interviews (Competency Based Interviews). Candidates are asked questions relating to their behavior in specific circumstances, which they then need to back up with concrete examples. The interviewers will then dig further into the examples by asking for specific explanations about the candidate's behavior or skills.
By the end of the training course, participants will be able to:
Understand the different types of assessments tools and interviews using in selection.
Gain effective techniques in conducting the interview.
Able to develop effective interview questions.
Able to conduct Competency Based Interview.
Know how to assess and evaluate candidate’s answer and identify if the candidate fits into culture and core values of the organization.
Introduction to Recruitment & Selection
Associated Cost of Recruitment
Where to source the candidates?
Selection Tools and Their Predictive Validity
Importance of hiring right and line manager roles in the hiring process
Types of Interview
Competency Based Interview (CBI)
How to Conduct Competency Based Interview (CBI)
Developing CBI Question
How to obtain the STAR answer
Practices – CBI and Reflection
Effective interview question
Practice – Examine Questions
Dealing with Difficult Interviews
Before, during and after the Interview
Do and Don’t During the Interview
Component of Time for the Interview
Problems in the Interview
Assessing and Evaluating the Candidates
Hire the Right People – Looking For Fits!
Understand Candidate’s Expectations
Assess Candidate’s Answer
Tips for Interpreting Answers
Common Reasons for Rejection
Halo- Effect in interview