OVERVIEW
Business Innovation is the system by which organizations can foster a culture that supports the methodical management of human capital, information, and knowledge to transform new ideas into successful products, processes, and services. The pillars of innovation include the collective knowledge, experience and other attributes of organizations and their work force that allow them to convert ideas into viable processes, products, and services that bring economic value and increase their economic competitiveness in the knowledge economy.
TRAINING OBJECTIVES
By the end of the training course, participants will be able to:
Understand why innovation is very important for vital growth of the business.
Gain knowledge and understand on innovation objectives, principles, processes, and tools.
Gain tips how to build and promote innovation culture at workplace.
TRAINING CONTENT
Creating an Innovation Culture
How to “Think Different”
5 Skills of Disruptive Innovators: Questioning, Observing, Experimenting, Networking & Associational Thought
The Four Lenses of Innovation
Lense 1: Challenge Orthodoxies
Lense 2: Harnessing Trends
Lense 3: Leveraging Resources
Lense 4: Understanding Needs
Introduction to Design Thinking & Lean Methodology
Human Centered Design
Continuous Improvement Mindset (Kaizen)
Designing Peak Moments or Moments of Elevation for Customers & Employees
Group Assignment: Designing peak moments for customers and employees at your organization